Liability & Refund Policy

Liability Disclaimer

All services offered through Cianna's Conscious Collective, including physical therapy, pilates, yoga, and breathwork, are intended for general wellness, stress management, and educational purposes. They are not a substitute for medical diagnosis, treatment or individualized medical advice. By participating in sessions, classes or events you acknowledge and accept that you are responsible for your own health, safety and well-being. Always consult with your physician or qualified healthcare provider before beginning any new exercise, therapy or wellness program.

In the event that you are injured on the property of Communal Studio, 1645 Park Place Blvd, St Louis Park MN 55416 at The Shops at The West End, you will refrain from holding the property or property owners in anyway financially or otherwise responsible for any injuries sustained while on the property. You hereby agree to irrevocably release and waive any claims that you have now or hereafter against Communal Studio.

Refund & Cancellation Policy

At Cianna's Conscious Collective, we value your time and commitment to your wellness journey. The following policies help us honor both your schedule and ours:

1) Refunds for Cancellation by Cianna's Conscious Collective

- If we need to cancel your session, you will receive a full refund or the option to reschedule at no additional cost.

2) Client Cancellation for In-Studio Services

- Cancellations must be made at least 24 hours in advance by phone, email or text.

- Cancellations made with less than 24hours' notice will be charged the full session fee

3) Client Cancellation for In-Home Services

- Because travel time is reserved, all in-home sessions also require at least 24 hour' notice (phone, email, or text)

- Cancellation with less than 24 hours' notice will be charged the full session fee.

4) No-Show Policy

-I f you do not show up for your scheduled session, you will be charged the full session fee.

5) Exceptions

- Emergencies and unforeseen circumstances may be considered on a case-by-case basis. Please reach out as soon as possible if something urgent arises.